We will help you define your customer strategy, enabling your success through the efficient use of innovative technology and worldwide resources. The outcome is attaining the maximum possible value from every customer interaction at each phase of your customer engagement lifecycle:

Phase 1: Acquire

Acquiring a steady stream of new customers is vital to the growth of your organization. But it’s also a significant investment that sets the tone for the entire customer lifecycle.

Phase 2: Support

Concentrix has 30 years of experience delivering award-winning customer care and technical support in more than 33 languages around the world.

Phase 3: Renew

Service revenue, from maintenance and service contracts and software licenses, can represent as much as 50% of a company’s overall revenue stream. Are you leaving money on the table?


Do you know how to start building your social strategy to enhance your customer’s experience of your brand? Click the video link today to see how CEOs Dan and Tim’s different approaches yielded different results.